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Program Administration Manager

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Position Summary:   Under the direction of the Director of Enterprise Safety and Security, coordinates the administration of the corporate safety and security programs, manages processes to ensure compliance with Safety & Security related legislation, and provides a wide variety of administrative and staff support services in maintenance of safety & security program functions.   ESSENTIAL DUTIES AND RESPONSIBILITIES:   Provide subject matter expertise to campuses and Regional Security leadership on compliance with Clery Act and other legislative and accreditation requirements. Design, oversee implementation of, and track compliance with required education for Clery. Design and oversee implementation of record keeping systems necessary for Clery compliance. Coordinate and oversee annual processes for Clery reporting and education. Provide organizational support to outside consultants and internal auditors during reviews of Clery processes. Assist in development and management of Safety & Security policy and procedures library. Oversees the administration of multiple systems and processes, including: Safety & security training library within Learning Management System (LMS) Incident reporting and investigation databases Site contact lists and alarm databases Develops and provides safety & security related training sessions Provides program administration to support safety/security related software applications Develops and oversees implementation of policies and procedures related to functional areas Complies with all ECMC Group Policies Performs other related duties and assignments as requested       QUALIFICATIONS   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  This job description is subject to change at any time.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and EXPERIENCE   Required:   Associate degree or equivalent experience in a related filed Experience in an office environment involving management of systems or programs   Preferred:   Bachelor’s degree Experience in project management Experience writing and managing policies and procedures Experience managing corporate safety & security related administrative software programs Experience developing and/or managing compliance plans for campus or corporate safety and security programs Security or Safety related certifications   KNOWLEDGE, SKILLS and ABILITIES     Required:   Effective written and verbal communication skills Proficient knowledge and skills working in a computer based office suite environment; Microsoft Windows or Mac Office Strong analytical and problem solving skills with the ability to implement solutions to address business issues.  Knows who to involve and takes appropriate action Ability to perform well under pressure with the ability to manage conflicting priorities and handle multiple tasks/projects concurrently Ability to effectively organize, plan, control and prioritize work/projects. Ability to regularly communicate progress to appropriate stake holders.  Efficiently manages resources and understands work/project scope, key players, urgency, inherent risks and business benefits.  Displays and promotes high standards of ethical conduct and behaviors consistent with organizational and government standards Ability to consistently carry out job responsibilities to meet deadlines.  Ability to deliver on commitments as promised and able to acknowledge when commitments are not met and takes appropriate steps to fulfill what has been promised Ability to clearly and effectively convey information to individuals or groups.  This includes the ability to choose the appropriate method or methods of communication   Preferred:   Knowledge of compliance program principles Knowledge of Clery reporting and recordkeeping requirements Working knowledge of Security reporting and documentation programs, particularly Report Exec Software Ability to anticipate, understand and manage customer expectations and consistent delivery of services   PHYSICAL SKILLS AND ABILITIES   Must be able to remain in a stationary position for a long period of time Needs to occasionally move about inside the office to access file cabinets, copy machines/printers    Constantly operates a computer and other office productivity machinery, such as copy machine, and computer printer   Frequently communicates with management, teams, through face-to-face, email or phone.  Must be able to exchange accurate information in these situations    Occasionally required to lift and/or move up to 25 pounds   Required to work normal hours to successfully perform the job responsibilities May need to work nights and weekends to complete assignments Occasional travel to out-of-state sites up to 25% of the time   Frequently subjected to interruptions, multiple calls and inquiries Employee works in an office environment. Employee sits at a desk during regularly scheduled work hours; answers and makes telephone calls using a standard telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources. The noise level in the work environment is usually quiet to moderate   WORK ENVIRONMENT   Required to work normal hours to successfully perform the job responsibilities May need to work nights and weekends to complete assignments Occasional travel to out-of-state sites up to 25% of the time   Frequently subjected to interruptions, multiple calls and inquiries Employee works in an office environment. Employee sits at a desk during regularly scheduled work hours; answers and makes telephone calls using a standard telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources. The noise level in the work environment is usually quiet to moderate  

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